Koen Plevoets

Decock, Sofie, et al. “Testing the Various Guises of Conversational Human Voice : The Impact of Formality and Personalization on Customer Outcomes in Online Complaint Management.” JOURNAL OF INTERNET COMMERCE, vol. 20, no. 1, 2021, pp. 1–24, doi:10.1080/15332861.2020.1848060.

Ghyselen, Anne-Sophie, et al. “Mapping the Structure of Language Repertoires : On the Use of Sociolectometric Methods.” ZEITSCHRIFT FUR DIALEKTOLOGIE UND LINGUISTIK, vol. 87, no. 2, 2020, pp. 202–49, doi:10.25162/ZDL-2020-0008.

Lybaert, Chloé, et al. “De Impact van Taal En Gender in Negatieve Reviews : Een Experimentele Studie Naar Gepercipieerde Geloofwaardigheid En Consumentengedrag.” Tijdschrift Voor Taalbeheersing, vol. 42, no. 1, Amsterdam University Press, 2020, pp. 55–94, doi:10.5117/tvt2020.1.003.lyba.

Simon, Ellen, et al. “Dutch Speech Intelligibility in Bilingual Turkish-Dutch Children in Flanders.” DUTCH JOURNAL OF APPLIED LINGUISTICS, vol. 9, no. 1–2, 2020, pp. 215–35, doi:10.1075/dujal.19025.sim.

Plevoets, Koen, and Bart Defrancq. “Imported Load in Simultaneous Interpreting : An Assessment.” Multilingual Mediated Communication and Cognition, edited by Ricardo Muñoz Martín and Sandra L. Halverson, Routledge, 2020, pp. 18–43, doi:10.4324/9780429323867-2.